Service

Our service is unmatched by any of our competitors. Fox Manufacturing Inc. does everything within its power to have your machine running at its peak performance. If an emergency call becomes necessary, we will respond by phone to that emergency with 15 minutes of your call and respond, in most cases, on site within 2 hours. Our goal is to take your warewashing area and make it worry free.

SERVICE IS THE BACKBONE OF FOX MANUFACTURING INC. Our service techs are highly trained. Their training comes from on the job experience to dish machine manufactures in house training. Parts for most machines are stocked in our warehouse and our well stocked service vehicles. We provide old fashion service, with tomorrow's technology, today!

Our customers can be assured that we will offer a comprehensive, tailored training program that covers virtually all cleaning and sanitizing areas in their facilities.

At initial installation, we provided start-up employee training to familiarize everyone involved with both our products and dispensing systems. Warewash training includes our suggestions on scrapping, racking and storage techniques.

We support this with easy to read and understand wall charts. We also assist our customers to be in compliance with OSHA's "Right To Know" program.

Also provided are regularly conducted inspections where we review pertinent safety equipment, and governmental regulations such as: Material Safety Data Sheets, Chemical Emergency Response Plan, etc.

Fox Manufacturing Inc. has become an industry leader in providing service 24 hours a day, 7 days a week, including holidays. We respond quickly to calls whenever emergency service may be needed, day or night. Our Service Program designates a trained Chemical Account Manager to each facility. All of our Chemical Account Managers are factory trained to work on dishmachines. We inspect all equipment for quality of results, mechanical difficulties and operating efficiency to minimize breakdowns. All visits are properly documented on a Fox Manufacturing Inc. computerized service report for approval. We strongly believe in our superior service and offer a satisfaction guarantee.

Please call (313) 990-2390

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