Reliability That Never Sleeps: 7/365 Service Emergency Response

At Fox Manufacturing Inc., we understand that in the hospitality industry, down time is not an option. Service is the backbone of our company, and we have become an industry leader by providing elite support 7 days a week, 365 days a year including holidays.

• 15-Minute Phone Response: We respond to emergency calls within 15 minutes of your contact.

   

• 2-Hour On-Site Goal: In most cases, our technicians are on-site within 2 hours to get your machine running as fast as possible .

   

• Expert Technicians: Our team is highly trained through both extensive on-the-job experience and direct in-house training from dish machine manufacturers.

   

• Fully Stocked Fleet: We maintain a deep inventory of parts in our warehouse and our service vehicles to ensure “Same Day” fixes whenever possible.

The Fox Manufacturing Advantage: Worry-Free Warewashing

Our goal is simple: to make your warewashing area completely worry-free. We provide old-fashioned service integrated with today’s most advanced technology.

Comprehensive Training & Compliance We offer tailored training programs covering every cleaning and sanitizing area in your facility:

• Initial Installation: We provide start-up employee training to familiarize your staff with our products and dispensing systems.

   

• Operational Efficiency: Training includes professional techniques for scrapping, racking, and storage to maximize results.

   

• Visual Aids: We support your team with easy-to-read wall charts for consistent performance.

   

• Safety & OSHA Compliance: We assist your facility in staying compliant with OSHA’s “Right To Know” program.

   

Preventative Maintenance & Account Management

Every facility is assigned a factory-trained Chemical Account Manager. This specialist ensures your equipment is inspected regularly for mechanical integrity and operating efficiency to minimize future breakdowns.

• Governmental Regulation Support: We review safety equipment and essential documentation, including Safety Data Sheets (SDS) and Chemical Emergency Response Plans.

   
   

We believe in superior service and stand behind every visit with a satisfaction guarantee.